FAQs
clients

What is Findie?

Findie is a curated B2B platform connecting global companies with vetted creative talent from Latin America. Depending on your plan, Findie handles everything from talent matching to full project management.

How does Findie work?

Share your project details and we curate the right creative talent for you. We present selected profiles, align scope and budget, and manage the collaboration with clarity from start to finish.

What services does Findie offer?

Findie specializes in Brand Identity and Design, Motion and Video, Social Media and Content, UX/UI and Web Design, and Custom Creative Teams. All work is delivered by vetted professionals from Latin America, individually selected for each project.

What are the differences between plans?

Single Project is for one-off creative needs with custom quotes and direct freelancer coordination. Creative Team includes a dedicated Creative Account Manager who leads the project with a custom-matched team, ideal for marketing teams without in-house creative staff. White Glove is a fully managed monthly subscription with a complete creative team, ongoing planning, and priority support, built for businesses outsourcing their entire creative production.

How is pricing defined?

Each project is scoped individually based on complexity, timeline, and required expertise. Single Project engagements start at $20 USD per hour. Creative Team plans start at $2,000 USD per month, and White Glove starts at $4,000 USD per month. You receive a clear proposal before anything begins.

How does Findie select its creative talent?

Only 2 in 10 applicants are accepted into the Findie network. Every candidate is individually evaluated on portfolio quality, technical skills, and professional reliability, not just availability. This means every creative you work with has been hand-selected, not self-listed.

How is Findie different from Upwork or a creative agency?

Unlike open marketplaces, every creative on Findie has been individually vetted, only 2 in 10 applicants are accepted. Unlike traditional agencies, you know exactly who is working on your project and can scale up or down without long-term commitments. Findie gives you agency-level quality and management at a fraction of the cost.

Can I pick my creative?

We curate and present the most relevant creative profiles for your project. You review the options and confirm the right fit before work begins.

What if I'm unhappy with the work I receive?

We stand behind the quality of our collaborations. If something isn’t aligned, we review the situation, adjust direction when needed, and take the necessary steps to ensure the project meets the agreed standards.

How do I send a project brief?

Log in to your account and click Create Project. You’ll be guided through a simple flow where you can define your goals, timeline, budget, and expectations.

Who will manage my project?

Every project is structured for clarity and accountability.
Depending on the scope, you may work directly with the assigned freelancer or have a Creative Account Manager overseeing the process and coordinating the team.

How do payment work on Findie?

Payments are structured per project.
Once scope and pricing are defined, we provide clear payment terms before work begins.

For clients in Europe and Chile, payments are made via bank transfer.
For international clients, payments are processed via PayPal or wire transfer. All payments are milestone-based for single projects, and monthly for subscription plans.

All payment details are aligned and confirmed prior to starting the project.

How do I communicate with Findie?

Communication is streamlined and transparent.
Project updates and coordination happen through your assigned team, either directly with the freelancer or with support from a Creative Account Manager when applicable.

Do I need to sign a contract?

You don’t need to sign a separate custom contract. Each project includes clearly defined scope, deliverables, timelines, and payment terms directly within the platform. Everything is documented and transparent.

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