FAQs
clients

What is Findie?

Findie is a curated creative platform connecting global teams with pre-vetted Latin American talent, supported by structured project oversight.

How does Findie work?

Choose the plan that fits your needs—Projects+, Mediator, or Studio. Submit your brief, and we'll match you with curated freelance talent. Manage everything seamlessly through our platform.

What services can I get through Findie?

Payments are structured per project.
Once scope and pricing are defined, we provide clear payment terms before work begins.

All payment details are aligned and confirmed prior to starting the project.

How do Findie's services differ?

Findie works on a project basis. Depending on the scope, your project may include one or more freelancers and, when needed, a Creative Account Manager to oversee the process and ensure quality, timelines, and alignment.

How is pricing defined?

Each project is scoped individually based on complexity, timeline, and required expertise. You receive a clear proposal before we begin.

How does Findie select its freelancers?

Only 2 out of 10 applicants pass our rigorous selection process, ensuring top-tier talent.

Can I pick my freelancer?

We curate and present the most relevant creative profiles for your project. You review the options and confirm the right fit before work begins.

What if I'm unhappy with the work I receive?

We stand behind the quality of our collaborations. If something isn’t aligned, we review the situation, adjust direction when needed, and take the necessary steps to ensure the project meets the agreed standards.

How do I send a project brief?

Log in to your account and click Create Project. You’ll be guided through a simple flow where you can define your goals, timeline, budget, and expectations.

Who will manage my project?

Every project is structured for clarity and accountability.
Depending on the scope, you may work directly with the assigned freelancer or have a Creative Account Manager overseeing the process and coordinating the team.

How do I communicate with Findie?

Communication is streamlined and transparent.
Project updates and coordination happen through your assigned team, either directly with the freelancer or with support from a Creative Account Manager when applicable.

How does payment work on Findie?

Payments are structured per project.
Once scope and pricing are defined, we provide clear payment terms before work begins.

For clients in Europe and Chile, payments are made via bank transfer.
For international clients, PayPal is available.

All payment details are aligned and confirmed prior to starting the project.

What payment methods can I use?

We accept Paypal and bank transfers (only for Chilean and European clients).

Do I need to sign a contract?

You don’t need to sign a separate custom contract. Each project includes clearly defined scope, deliverables, timelines, and payment terms directly within the platform. Everything is documented and transparent.

Access curated creative talent
Findie brandFindie brand.